At Symalean, we are convinced that the growth of the group must continue on solid foundations, based on values shared by all the people who constitute the group. This is why, since March 2021, Symalean has been ISO certified for all its activities.
Through the implementation of an Integrated Management System (IMS), Symalean is committed to a policy of continual improvement.This policy illustrates our desire for progress and our concern to best meet our customers' requirements.
Make available an innovative EHSQ solution on an international scale, suitable for both current and future organizations.
In a global and connected environment, management systems must be able to access and process information in real time, regardless of location.
However, the EHSQ world suffers from a lack of digital solutions available on the market, resulting in the massive use of non-collaborative and inefficient solutions.
This iswhy Symalean is committed to maintaining innovation as a driver of growth at the core of its overall strategy.
To build customer loyalty by constantly measuring customer satisfaction.
The customers of our Symalean software solutions constitute a community of users, whom we listen to on an ongoing basis through various channels. Their perceptions and expectations for improvement are our main source of progress.
Our main objective: To measure customer satisfaction in order to continuously adapt our functional response.
Ensure the Health and Safety of the men and women who make up the company.
Symalean is convinced that the health and safety of its employees are central to the company's development.
With this statement, Symalean Group commits to :
Meet legal and other requirements.
Provide employees with safe working conditions by fighting Musculoskeletal Disorders (MSD) and Psychosocial Risks (PSR)
Promote prevention for health and safety based on the assessment and prioritisation of occupational risks.
To provide our customers with clean software solutions by accelerating our Green IT approach.
The exponential digitalization needs lead to a strong increase in the energy footprint of the sector itself and thus generates a consumption of non-renewable natural resources.
Digital ecology is a major axis to develop in order to rationalise uses, encourage the reduction of energy consumption and guarantee the ecological transition.
With this statement, Symalean Group commits to :
Systemize Green IT* for all its activities but also when designing its products. Eco-design should be based on the software LCA** approach (Life Cycle Assessment)
Acting with our stakeholders by raising their awareness and integrating them into our Green IT approach.
Ensuring the security of our customers' sensitive and personal data
Big Data is reinventing our world and that of companies by significantly improving the collection, storage and analysis of data. It generates major opportunities in terms of development of organizations but also in terms of maintaining and gaining competitiveness.
On the other hand, this revolution generates significant threats in terms of cybercrime.
This is why Symalean is committed to guaranteeing its compliance in the protection of sensitive data of its customers but also all personal data processed by Symalean.
To demonstrate its compliance, Symalean is focusing its efforts on two strategic areas:
Implementation of a management system based on the ISO 27001 v2013 standard
The ISMS guarantees the formalization of the security methods of our information system. Symalean makes all the associated documentation available to all its customers.
Ensure compliance with the General Data Protection Regulation (GDPR)
As part of the ISMS, Symalean is committed to complying with and communicating evidence of all the requirements ofGeneral Data Protection Regulation (GDPR) . In order to guarantee the sustainability of the system and the management of exchanges with our stakeholders, a DPO (Data Protection Officer) has been appointed.
To contact the DPO / ISMS Manager :